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OneWorld Assist Inc. combines specialized knowledge in the areas of assistance services, cost management and claims
administration with advanced technical systems. We deliver superior customer care and claims solutions for insurers and
their clients.
OneWorld Assist, formerly World Wide Mediclaim Services Ltd., was established in 1979.
Our philosophy
Client-focused - from emergency medical assistance for insureds to claims processing and cost containment strategies for
organizations, OneWorld Assist provides our clients and partners the highest standard of customer service and support.
ISO 9001:2000
OneWorld Assist is ISO 9001:2000 certified, meeting premier worldwide standards for quality management. This certification
recognizes that our travel assistance, medical cost containment services and travel claims administration meet international
standards.
Our services
Assistance
Whether working with medical providers regarding a health crisis, with airlines for trip interruptions or international law
enforcement authorities for claims involving theft, our professional team of multilingual case managers provides insureds
appropriate and compassionate care every step of the way.
Cost Management With over 25 years’ experience navigating the world’s most challenging
medical system, the US, we have the knowledge, skills and protocols in place to supply insurers and other organizations
exceptional cost containment services.
Administration
Processing thousands of claims a year, we have the expertise to help insurers achieve cost-savings through operational efficiencies.
A private company, OneWorld Assist is based in Richmond, BC. OneWorld Assist is a member company of TU Group. Since 1964, TU Group has provided insurance and health care services to North American
consumers. Areas of specialty include: insurance products and services, health care management and international travel and
medical assistance services.
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