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OneWorld Assist Inc. combines specialized knowledge in
the areas of assistance services, cost management and claims
administration with advanced technical systems. We deliver
superior customer care and claims solutions for insurers and
their clients.
OneWorld Assist, formerly World Wide Mediclaim Services Ltd.,
was established in 1979.
Our philosophy
Client-focused - from emergency medical assistance for insureds
to claims processing and cost containment strategies for organizations,
OneWorld Assist provides our clients and partners the highest
standard of customer service and support.
 ISO 9001
OneWorld Assist is ISO 9001 certified, meeting premier
worldwide standards for quality management. This certification
recognizes that our travel assistance, medical cost containment
services and travel claims administration meet international
standards.
Our services
Assistance
Whether working with medical providers regarding a health crisis,
with airlines for trip interruptions or international law enforcement
authorities for claims involving theft, our professional team
of multilingual case managers provides insureds appropriate
and compassionate care every step of the way.
Cost Management
With over 25 years’ experience navigating the world’s most challenging
medical system, the US, we have the knowledge, skills and protocols
in place to supply insurers and other organizations exceptional
cost containment services.
Administration
Processing thousands of claims a year, we have the expertise
to help insurers achieve cost-savings through operational efficiencies.
A private company, OneWorld Assist is based in Richmond, BC.
OneWorld Assist is a member company of TU Group. Since 1964,
TU Group has provided insurance
and health care services to North American consumers. Areas
of specialty include: insurance products and services, health
care management and international travel and medical assistance
services.
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